Privacy Policy
Our privacy policy and how we use your data
Effective Date: May 7, 2025
Welcome to Propana, LLC ("Propana," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services (the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information: When you place an order or contact us, we may collect your name, address, email address, phone number, payment information, and any other information you voluntarily provide.
Payment Information: We process payments securely through Stripe. We do not store your full credit or debit card information.
Usage Data: We may collect information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
2. How We Use Your Information
To process and fulfill your orders.
To communicate with you regarding your orders, account, and customer support inquiries.
To send promotional emails or offers (you may opt out at any time).
To improve and personalize our Services.
To detect, prevent, and address technical issues or fraudulent activities.
3. How We Share Your Information
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and delivery services.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
4. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights and Choices
You may access, update, or delete your personal information by contacting us at support@propana.co.
You can opt out of receiving promotional emails by following the unsubscribe link in the email.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
7. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services after such changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Propana, LLC
P.O. Box 1117
New Hampshire, USA
Email: support@propana.co
Thank you for trusting Propana with your information.